Define the project
Agree on the users, tasks and first release. Establish what success means before choosing the implementation.
Web App
NYPC
Field operations connected to head office.
THE PROJECT
The problem to solve.
Paper workflows made coordinating a large painting workforce and project documentation cumbersome.
The software response.
The system brings work orders, assignments, time records, approvals and purchasing information into a shared workflow.
FROM PLANNING TO RELEASE
A process you can follow.
Map the experience
Lay out the main journeys and work through exceptions. Resolve unclear requirements while changes are inexpensive.
Design the interface
Review readable, consistent screens and interactive prototypes. Include small screens, empty states and errors.
Develop in stages
Build reviewable increments, connect the required systems and keep feedback close to implementation.
Test the workflows
Check complete tasks, permissions and interrupted actions. Record issues and verify fixes before release.
Prepare for launch
Agree on deployment, migration and handover. Document the responsibilities for ongoing operation.
SELECTED WORK
